Barclays Wealth Investment Platform
Overview - 2014-2015
Creating a new investment platform will help Barclays Wealth customers to be self-directed.
Louise co-managed a team of 10 ux and ui designers, front-end developers and user researchers through the discovery, concepting and designing of a large-scale responsive investments platform.
Pilot to be launched to Barclays Wealth customers Jan 2016
Project work included:
- stakeholder interviews across multiple business units
- requirements gathering and analysis
- large scale site map
- detailed sprint plans
- complex user journeys
- design of back-end CMS system in CQ5
- detailed content audit
- developed + maintained global styleguide
- helped manage design teams across US, UK and India
- responsive wireframes + Axure prototypes
- project schedule and roadmap
- screen designs and journeys for user testing team
- user test script and plan
- responsive grid system
- competitive analysis
- champion UCD process across team of +200
- integration of multiple online banking systems including: account opening, secure messaging and web chat, alerts and messaging, payments and ID&V, OM&E